FAQ

How can I contact Atelier Valère?

Visit our Contact page and send us your question.

How much is shipping?

Available shipping options and costs are calculated at checkout based on your destination and order.

When will my order arrive?

Available delivery estimates are displayed at checkout. Transit times can vary by destination and carrier.

Can I return an item?

Return eligibility can vary by order and destination. Please contact us before sending anything back. See our Returns & Exchanges page.

Can I ask about a product?

Absolutely. Contact us with the product name and your question.